Bilingual Technical Support Representative –Spanish-English

Bilingual Technical Support Representative – Spanish‐English (English‐Spanish) – Mexico CityYour potential has a place here with TTEC's award‐winning employment experience.
As a Bilingual Technical Support Representative – English‐Spanish working in Mexico City, you'll be a part of bringing humanity to business.What You'll Be DoingDo you have a passion for helping others and giving them peace of mind?
Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You'llAnswer incoming communications from customersConduct research to provide answers for customers to resolve their issuesWhat You Bring To The Role1 year minimum of tech support and troubleshooting experienceMinimum 6 months of call center experienceFluent in English and SpanishComfortable working to resolve the customer's iss...