Booking and Marketing Officer
Location
manila, national capital region
Job Type
Full-time
Category
Other-General
Posted
July 27, 2026
Responsibilities
-Manage all booking requests and customer inquiries via email, phone, Viber, WhatsApp, and other communication channels.
-Respond promptly to messages on social media platforms, including Facebook and Instagram.
-Prepare accurate quotations, customized itineraries, booking confirmations, and related documents.
-Maintain and update customer records using the company's CRM system.
-Coordinate with the Operations Manager regarding schedules, pricing, availability, and operational updates.
-Ensure excellent guest communication and customer service throughout the booking process.
-Create, schedule, and publish engaging content on Facebook and Instagram.
-Monitor and respond to social media comments, messages, and reviews.
-Assist in marketing campaigns and promotional activities to increase bookings and brand awareness.
-Maintain organized booking records and prepare reports as required.
-Perform o...
-Manage all booking requests and customer inquiries via email, phone, Viber, WhatsApp, and other communication channels.
-Respond promptly to messages on social media platforms, including Facebook and Instagram.
-Prepare accurate quotations, customized itineraries, booking confirmations, and related documents.
-Maintain and update customer records using the company's CRM system.
-Coordinate with the Operations Manager regarding schedules, pricing, availability, and operational updates.
-Ensure excellent guest communication and customer service throughout the booking process.
-Create, schedule, and publish engaging content on Facebook and Instagram.
-Monitor and respond to social media comments, messages, and reviews.
-Assist in marketing campaigns and promotional activities to increase bookings and brand awareness.
-Maintain organized booking records and prepare reports as required.
-Perform o...