BPO AI Solutions Architect

Resolv.Global • mérida, yucatán, Mexico • Posted June 08, 2026

Location mérida, yucatán
Job Type Full-time
Category Other-General
Posted June 08, 2026
About The Company
We are a rapidly growing global workforce and business process outsourcing (BPO) company providing customer service, collections, recruiting, healthcare support, finance, back-office operations, and workforce solutions to clients worldwide.
As businesses continue to explore how AI can improve performance and efficiency, we are looking for a BPO AI Solutions Architect who can help identify opportunities, solve operational challenges, and design practical AI-driven solutions that create measurable business value.
This is not a traditional software engineering role.
We are looking for someone who understands business operations, can engage directly with clients and stakeholders, and knows how to bridge the gap between operational challenges and AI-powered solutions.
About the Role
As a BPO AI Solutions Architect, you will work closely with prospects, clients, and internal teams to evaluate business processes, identify inefficiencies, and recommend...

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