BPO Operations Lead | Client Delivery & Quality Excellence

A leading technology services provider is looking for a BPO Manager responsible for the end-to-end service delivery of client accounts in Metro Manila, ensuring SLA compliance and quality excellence. The role includes managing operational performance, leading teams, and improving service delivery while maintaining client satisfaction. Candidates should possess a Bachelor's degree and have at least 7 years of experience in the BPO industry, along with strong leadership skills and financial acumen.
#J-18808-Ljbffr