BPO Operations Leader: Billing & KPI Coach (Cebu)
Location
cebu city, central visayas
Job Type
Full-time
Category
Management & Operations
Posted
June 23, 2026
A leading BPO company in Cebu City is hiring a Team Lead to manage daily operations and improve team performance. Candidates should have 2–4 years of BPO experience, strong leadership skills, and the ability to produce performance reports. Responsibilities include coaching team members, monitoring KPIs, and ensuring customer satisfaction. The role offers a competitive salary package and comprehensive health benefits. Start ASAP in an on-site position with a shifting schedule.
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