BPO Operations Manager — Performance & Client Delivery
Location
cape town, western cape
Job Type
Full-time
Category
Operations & Business Administration
Posted
June 07, 2026
Teleperformance is looking for an Operations Manager in Cape Town, South Africa, to oversee the quality standards for their campaign. The successful candidate will have 2-3 years of experience in operations management within the BPO sector, a proven record in contact center management, and will be responsible for fostering a positive work environment among staff. Responsibilities include analyzing service agreements, conducting performance reviews, and implementing best practices to enhance operations.
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