Branch Manager
Location
Hosur, Tamil Nadu
Job Type
Full time
Category
Top Executives
Posted
June 26, 2026
The Branch Manager will be responsible for the overall operational, financial, and administrative performance of the IVF centre. The role requires strong leadership, patient-centricity, team management, business development, and compliance oversight to ensure seamless branch operations and achievement of organizational goals.
Key Responsibilities
Patient Experience & Service Excellence
- Ensure high patient satisfaction, optimum efficiency levels, low error rates, and service delivery as per defined quality standards.
- Monitor and enhance the overall patient journey at the branch.
- Ensure timely patient follow-ups through the team.
- Resolve patient concerns related to billing, counselling, and services, escalating matters when required.
- Build and maintain strong relationships with patients.
Team Leadership & People Management
- Recruit, train, mentor, and monitor t...