Branch Manager

Branch Manager – Direct Distribution

Location: Preston

Key Responsibilities

• Support the organisation's Direct Distribution Strategy by proactively generating leads for new business.
• Identify, assess, and mitigate risks in accordance with the organisation's risk management framework and regulatory requirements.
• Achieve and exceed agreed objectives, contributing to the organisation's strategic plan.
• Ensure positive member outcomes by applying the principles of Consumer Duty consistently.
• Manage member complaints effectively, ensuring timely resolutions and appropriate escalation.
• Oversee branch quality assurance checks and ensure compliance with control procedures.
• Build external relationships and explore new partnerships to enhance the organisation's presence in the community.
• Maintain accurate People HR records, including sickness, annual leave, and performance reviews.
<...