Broadband Specialist

Job Roles and Responsibilities

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(Please use bullet points or styles provided below)

• Provides install / repair services for Voice and/or Data Service at customer’s premise in

addition to install and troubleshoot additional connected devices

• Acts as the primary technician for aerial and outdoor cabling lay out

• Accountable in ensuring that a Permit is secured for gated premises

• Follows the procedures as documented in the operating and standards manual

• Ensures the service provided meets with customer’s requirement and/or Company standards

• Answers or refers customer inquiry on general services/products provided by the Company

• Performs shift, mid-night or standby duty as schedule

• Ensures resources in field are managed such as tools, vehicle and SLI materials

• Drives the service vehicle

• Assists the Senior on indoor cabling lay out

Job Qualifications

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