Business Analyst, Escheatment & Unclaimed Property

Blackbaud • Hyderabad, Telangana, India • Posted June 25, 2026

Location Hyderabad, Telangana

Job Type Full time

Category Business Operations Specialists

Posted June 25, 2026

Job Summary:
Own and scale Blackbaud’s U.S. escheatment and unclaimed property program, including overpayments, credits, and dormant customer balances. This role is responsible for building processes, ensuring multi-state compliance, and reducing financial and regulatory risk across the Order-to-Cash lifecycle.
Key Responsibilities:
Own end-to-end escheatment process for U.S. operations, including identification, tracking, and resolution of unclaimed property balances
Design and implement processes, controls, and documentation to support compliance with state reporting requirements
Build and manage a program to identify and reduce customer overpayments and unused credits
Partner with AR, Accounting, and Payments teams to resolve aged balances and improve upstream processes
Lead due diligence, customer outreach, and support state reporting and filings
Maintain audit-ready documentation and support compliance revie...
            

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