Business Analyst
Location
lisboa, distrito de lisboa
Job Type
Full-time
Category
Other-General
Posted
June 22, 2026
Overview:
IT Business Analyst mission is to provide technical and functional support to users of the banks EIR Flows. Usually this position consists in support to user's requests; issues, questions and change management; coordination with other levels of support. In addition, it will be required to provide feedback to user and communicate on issue resolution.
What will you do?
- Ensure end user support (Back Office, Finance teams, Business units) to resolve production issues
- Follow-up on production monitoring, incident management, and prepare incident dashboards
- Monitor business accounting entries, analyse rejects and inform businesses
- Ensure system administration and maintenance (rules management, data dictionary management, set up of the accounting and non-accounting flows...)
- Work closely with central IT teams on production monitoring and incidents management
- Support monthly and quarterly financial...