Business Analyst
Location
singapore, singapore
Job Type
Full-time
Category
Risk Management & Quantitative Analysis
Posted
June 24, 2026
Job Description
We are looking for a Senior Business Analyst to join our Delivery & Business Enablement (DBE) team, supporting StarHub’s Consumer Journeys across the Digital Experience Platform (DXP).
You will lead the end-to-end requirements lifecycle — from business discovery and stakeholder alignment to supporting solution definition and post-release validation — ensuring delivery teams are enabled with high-quality, testable, and traceable requirements.
You will play a critical role in shaping digital journeys for key consumer platforms such as the StarHub App and eShop, with a focus on self-service, digital onboarding, usage insights, billing, support, and renewals.
Responsibilities
- Lead engagement with Consumer Journey Owners and Product Managers to gather strategic business needs
- Translate journey objectives into well-defined functional, non-functional, and data requirements
- Define epics, user stories, p...