Business Analyst with Salesforce experience
Location
Pittsburgh, Pennsylvania
Job Type
Full-time
Category
other-general
Posted
May 16, 2026
Job Description
Business Analyst with Salesforce experience
Must Have Technical/Functional Skills
- Hands-on Salesforce experience (configuration, customization, reporting).
- Strong understanding of CRM processes, Salesforce Sales Cloud, and Service Cloud.
- Familiarity with Agile methodologies and tools like Jira or Confluence.
- Excellent communication and stakeholder management skills.
- Knowledge of data visualization tools (Tableau, Power BI).
- Exposure to integration tools (MuleSoft, Informatica).
Roles & Responsibilities
- Requirements Gathering & Analysis
Collaborate with stakeholders to understand business needs and translate them into functional and technical requirements.
Document AS-IS and TO-BE business p...