business consultant
Location
edmonton, division no. 11
Job Type
Full-time
Category
Consulting
Posted
June 06, 2026
Job Title
Business Consultant
Client
Government of Alberta – Justice (Court Technology Services)
Location
Edmonton, Alberta (Primarily On-site, some remote flexibility)
Contract Type
Contingent (GOA Standard)
Duration
Long-term (up to 24 months extension)
Project Overview
Court Technology Services (CTS) is undertaking a major Infrastructure Modernization and Service Transformation initiative. This includes modernization of data centres, hybrid cloud adoption, IT service management (ITIL), disaster recovery, resiliency, and business continuity planning.
Key Responsibilities
- Operations & Service Transformation
- Assess current infrastructure and service operations (server, storage, network, AV, desktop, service desk).
- Define and document end-to-end IT services, service catalogues, SLAs, and KPIs.
- Design ITIL-aligned processes (incident, change...