Business Consulting - Process Support Manager

EY • Bangkok, Bangkok, Thailand • Posted May 28, 2026

Location Bangkok, Bangkok

Job Type Full-time

Category Business Operations Specialists

Posted May 28, 2026

Job Title: Process Support Manager

Role Overview
The Process Support Manager leads process support activities to ensure operational efficiency, consistency, and continuous improvement across business functions.
Key Responsibilities
Define and govern process support frameworks and standards

Oversee process performance, KPIs, and compliance

Lead process optimization and continuous improvement initiatives

Manage cross-functional stakeholders and dependencies

Ensure process risks and issues are identified and mitigated

Coach and develop process support teams
Qualifications & Skills
7–12 years of experience in process management or operations roles

Strong understanding of process improvement methodologies (Lean, Six Sigma, etc.)

Excellent stakeholder and changing management skills

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