Business Development Representative

Overview:

We are a privately held National Claim Solutions company based in the United States, and we’re currently looking for a Business Development Representative to join our growing team. In this role, you’ll help customers move forward with their property and auto repairs using Scout Pro. You’ll follow up on assignments, answer customer questions, and guide them through the repair process from start to finish. Since this position includes a sales component, previous experience in sales or business development is required.

What You’ll Do:

• Respond to customer questions through email, chat, and phone calls
• Follow up with customers to help complete the repair process
• Review and update claim statuses in the system
• Keep accurate notes and documentation for each assignment
• Share ideas to improve workflows, automation, and overall efficiency
• Help improve customer experience and stre...