Business Expert - Online Payments Enablement

H&M Group • Bengaluru, Karnataka, India • Posted June 09, 2026

Location Bengaluru, Karnataka

Job Type Full-time

Category Business Operations Specialists

Posted June 09, 2026

Job Description
WHAT YOU’LL DO​
We are seeking a detail-oriented and proactive Payments Business Expert to join our team. This role is critical in supporting the end-to-end payment ecosystem, ensuring seamless integration, ongoing support, and effective collaboration across departments and external partners.
Key Responsibilities:
Configure and maintain payment plug-ins across lower environments and production systems.
Provide hands-on support during all testing phases, promptly resolving ad hoc issues.
Investigate and resolve payment-related incidents, such as missing captures or refunds.
Collaborate with cross-functional teams to ensure smooth payment processes.
Coordinate with Payment Service Providers (PSPs) to communicate test phases, go-live schedules, and business go-live (BGL) updates.
Assist testers with placing orders in the production environment when required.
Resea...
            

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