BUSINESS INTELLIGENCE UNIT (BIU) – CALL CENTRE ANALYTICS
Location
hyderabad, telangana
Job Type
Full-time
Category
Other-General
Posted
June 13, 2026
JOB DESCRIPTION – BUSINESS INTELLIGENCE UNIT (BIU) – CALL CENTRE ANALYTICS
Location: Hyderabad
CTC: Up to 10 LPA
Positions Open: 1
Preferred Qualifications
- Bachelor’s degree in Engineering, Computer Science, Statistics, or a related field.
- 2–5 years of experience in BI, MIS, or reporting domains.
-
Experience in BFSI / Banking / Call Centre analytics preferred.
Department: Business Intelligence Unit (BIU)
Function: Call Centre Analytics
Employment Type: Full-Time
Key Responsibilities
- Develop and automate daily, weekly, and monthly MIS reports for Call Centre operations.
- Create interactive dashboards and performance tracking reports.
- Perform ...