Business Operations Analyst (m/f/d)

Build a better world with data

Synology’s Business Operations team is expanding. The team is responsible for process and system changes across Sales & Marketing in Europe. This newly created role is designed for someone who thrives at the intersection of process improvement and systems thinking. 

Your mission

The majority of your time (~70%) will be focused on operational and project management work, with the remaining focus (~30%) applied to technical implementation and systems support.

• Own end-to-end project coordination for process & system improvements.
• Analyse, gather, and document requirements before any tool selection or system change is initiated.
• Create and maintain process documentation, SOPs, and operational guides.
• Facilitate cross-team alignment and ensure projects don't stall.
• Support tool integrations between Sales & Marketing platforms (e.g. CRM, marketing automation, re...