Business Process Analyst

UCAS • Cheltenham, England, United Kingdom • Posted June 07, 2026

Location Cheltenham, England

Job Type Full Time

Category Business Operations Specialists

Posted June 07, 2026

About the role

The Business Process Analyst plays a critical role in the Admissions Transformation Programme by ensuring that process simplification and operational improvement underpin all change activity. The role analyses and documents current admissions processes, identifies inefficiencies and dependencies, and supports the design of lean, future state ways of working. By helping teams develop a shared understanding of end-to-end processes, the postholder reduces delivery risk, supports business led prioritisation, and enables measurable improvements in service effectiveness and customer experience.
Key accountabilities:
Map, document and maintain current-state admissions processes using UCAS standard tools and methodologies, ensuring documentation is clear, accurate and version controlled.
Capture detailed process catalogues including inputs, outputs, systems, decision points and roles through structured workshops, observation...
            

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