Business Process Analyst, Intern

FIND YOUR 'BETTER' AT Blue Cross

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About the Role

Main responsibilities involve creating comprehensive business process maps and process documents to support familiarization journey for new-hire. This role provides a broad exposure in various insurance functions and creates values by improving onboarding experience.

Roles and Responsibilities:

Use Visio or other process modelling tools to create clear and comprehensive business process maps and supporting documentation

Collaborate with cross-functional teams to gather relevant onboarding contents (e.g. IT, Operations, Management)

Design and develop engaging presentations, handbooks and informational documents for new-hires / cross-functional teams’ reference

Contribute to the development of checklists, quick reference guides and other tools to enable an effective new-hire onboarding

Provide insight...