Business Process Engineer

Description

The Business Process Engineer (BPE) is a critical enabler within the Private Bank's transformation journey, responsible for creating end to end visibility, ownership, and optimisation of business processes. The role exists to redesign, simplify, and modernise processes to support a more efficient, scalable, and client centric operating model.
The BPE maps and engineers workflows across teams, identifies duplicated or inefficient steps, removes friction for bankers, and designs automated or semi automated solutions that reduce manual workload. This role ensures alignment between business needs, client experience, and technology delivery by acting as the connective tissue between operations, product, and technology.
With over 400 existing processes lacking ownership or review, the BPE brings rigour, governance, and industry best practice into process design. The role mitigates key risks—including operational inefficiency, slower time to market, inc...