Business Process Manager

CMA CGM Global Business Services (India) • Manila, National Capital Region, Philippines • Posted June 20, 2026

Location Manila, National Capital Region

Job Type Full-time

Category other-general

Posted June 20, 2026

Role Description
Regional BPM Lead responsible for driving performance governance, process standardization, stakeholder confidence, and operational stability across the region through structured performance management, escalation governance, and system enablement (CargoWise)

Objective of the Position
Partner with Regional Business and Operations Leaders to strengthen confidence in GBS delivery through disciplined performance governance, standardized global KPIs, and structured escalation management. Drive CargoWise enablement, process standardization, and operational resilience while supporting the successful deployment of global initiatives and ensuring consistent delivery performance across the region.

Key Responsibilities
Performance Governance & Stakeholder Engagement
Establish and lead a structured performance governance cadence with Regional Leadership to rev...
            

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