Business Services Coordinator - Transportation (Hamilton)

Overview

Elevate your career as a Transportation Business Services Coordinator with the City of Hamilton. This role focuses on exceptional customer service and effective administrative operations.

Reporting to the Manager of Business Initiatives, you will lead a team dedicated to delivering quality administrative support. Your responsibilities include overseeing customer service functions, managing financial workflows, and implementing process improvements. This position requires strategic leadership and a commitment to fostering a productive team culture, ensuring compliance with corporate standards.

Key Responsibilities

• Supervise customer service and administrative staff
• Develop and maintain standard operating procedures
• Oversee financial analysis and expenditure tracking
• Monitor compliance with service standards
• Conduct audits to ensure operational efficiency

Requirements