Business Support Assistant - 4PL

Time Type:

Overview of the Role: 

Contribute to DB Schenker’s Ocean Departments with various activities, documentation and tasks involving Ocean freight in accordance with the countries’ Standard Operating Procedures (SOP). Meet or exceed KPI’s (Key Performance Indicators) and SLA’s (Service Level Agreement) based on individual and team goals.

Specific Tasks and Responsibilities :

Meets individual and team KPI (Key performance indicators) goals

Create shipments in system and ensure efficient handling of shipments 

 Update shipping information and upload shipping documents 

To ensure smooth preparation of shipping documents like House Bill, Master Bill, and Arrival Notice 

Communicate with internal / external partners, brokers, and stakeholders 

Shipment tracking. Monitoring of milestones and events 

To ensure proper closing of jobs within deadline 

To adher...