Business System Administrator

Job Title: Business System Administrator

About the Role

We are seeking a detail-oriented and technically capable Business System Administrator to manage and support our core business systems (ERP, CRM, Inventory/merchandising tools) within a retail environment. The successful candidate will ensure seamless system operations, user support, configuration, data integrity and collaboration with functional teams to enhance processes and reporting.

Key Responsibilities

Administer, configure and maintain key business systems (e.g., ERP/CRM, inventory management, merchandising platforms) to align with retail operations and business needs.

Manage user accounts, roles, permissions, system access and workflows; perform onboarding/off-boarding of users and maintain data security.

Monitor system performance, identify and resolve issues, coordinate with IT infrastructure, vendor support and system owners ...