Business Tech Operations Manager
Job Description
WHAT YOU’LL DO
As a Business Tech Operations Manager, you are responsible for;
Team responsibility & leadership
Provide strong leadership to your BT Ops team and drive team and talent development initiatives to enhance performance
Ensure the achievement of tech KPIs through effective team and resource management
Compliance
Ensure BT operations compliance to process standards and global H&M policies
Support audit processes in alignment with global procedures
Drive the procurement of market services as necessary, adhering to H&M procurement guidelines
Stakeholder management
Support and align with stakeholders at country / sales market / region and global levels
Manage relationships with market specific procurement teams and vendors to ensure stable operations
Ensure coverag...