Butler Manager
Location
madrid, comunidad de madrid
Job Type
Full-time
Category
Gestión y operaciones
Posted
June 03, 2026
Qualifications
Minimum of two (2) years Butler/guest facing experience in a luxury hotel, resort or cruise line environment. Professional Butler or luxury service certification such as 'The International Butler Academy' is an advantage. Previous shipboard experience is highly preferred. Excellent fluent English (verbal and written). Excellent communication skills and additional languages such as (French, Spanish, Italian, Russian, mandarin, Arabic, Japanese) are an asset. Excellent interpersonal and leadership skills; ability to lead, motivate, and develop a culturally diverse workforce.
Duties and Responsibilities
- Ensure delivery of exceptional butler services to guests.
- Ensure all guest orders, requests, and enquiries are fulfilled timely and efficiently.
- Conduct embarkation inspections of all VIP suites.
- Ensure in-suite arrival procedures are executed to brand standards.