Butler Service Desk Agent
Location
Toronto, Canada
Job Type
Full-time
Category
other-general
Posted
June 27, 2026
**Additional Information** Flexible availability including weekends and holidays, previous hotel experience or customer service experience in reservations, call centers, airlines preferred.
**Job Number** 26078670
**Job Category** Rooms & Guest Services Operations
**Location** 325 Bay Street, Toronto, ONT, Canada, M5H 4G3
VIEW ON MAP (https://www.google.com/maps?q=325%20Bay%20Street%2C%20Toronto%2C%20ONT%2C%20Canada%2C%20M5H%204G3)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $21.27-$26.59 per hour
**POSITION SUMMARY**
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact approp...
**Job Number** 26078670
**Job Category** Rooms & Guest Services Operations
**Location** 325 Bay Street, Toronto, ONT, Canada, M5H 4G3
VIEW ON MAP (https://www.google.com/maps?q=325%20Bay%20Street%2C%20Toronto%2C%20ONT%2C%20Canada%2C%20M5H%204G3)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $21.27-$26.59 per hour
**POSITION SUMMARY**
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact approp...