Call Center Agent

Job Summary

As an Outbound Call Centre Agent for Real Estate, you will be responsible for making outbound calls to pre-qualify inbound leads for our real estate clients. You will be working both from the office & remotely and using our software to track productivity and performance, including quality checks. Your primary focus will be to identify potential customers and ensure they are qualified to receive follow-up calls from our clients.

Key Responsibilities

• Make outbound calls to pre-qualify inbound leads for real estate clients.
• Collect relevant information from potential customers to determine their level of interest and purchasing power.
• Follow established scripts and guidelines to ensure consistency in messaging.
• Accurately input data into our software, including call notes and customer information.
• Meet performance metrics, including call volume, quality, and conversion rates.
• Continuously...