Call Center Agent
Location
manila, national capital region
Job Type
Full-time
Category
Other-General
Posted
June 03, 2026
Key Responsibilities:
Respond to customer inquiries via chat, email, or messaging platforms
Provide accurate information on products, services, orders, or accounts
Resolve customer concerns professionally and efficiently
Document all interactions and transactions accurately in the system
Escalate complex issues to supervisors when necessary
Meet quality, productivity, and customer satisfaction standards
Respond to customer inquiries via chat, email, or messaging platforms
Provide accurate information on products, services, orders, or accounts
Resolve customer concerns professionally and efficiently
Document all interactions and transactions accurately in the system
Escalate complex issues to supervisors when necessary
Meet quality, productivity, and customer satisfaction standards