Call Center Agent (Mexico)

24hours Group • estado de méxico, estado de méxico, Mexico • Posted May 28, 2026

Location estado de méxico, estado de méxico
Job Type Full-time
Category Other-General
Posted May 28, 2026
Overview

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

Responsibilities
  • Responsible for managing a whole lot of incoming and outgoing calls in the operations.
  • Identify the needs of client and find solution to it.
  • Answering inbound calls, converting them to leads, and later to towing jobs.
Working Conditions
  • Remote
  • Shift-based — in a Call Center that works 24/7.
  • Pacific Time Zone
Requirements

TECHNICAL & PHYSICAL REQUIREMENTS:

  • High speed and stable internet connection
  • A modern laptop/desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM)
  • Super important — a quiet place to work, without any background noises
  • Power backup and internet backup is a MUST.

Note: This is an important requirement, if you don't...

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