CALL CENTER AGENTS / DATA CAPTURER

Main job functions:
Monitoring and phoning of all customer high-risk alarms received.
To work within any operating areas as determined by the management and needs of the business.
Report all exceptions to specified customer contact and log on CRM.
To monitor all vehicles on a regular basis and ensure that the stipulated monthly checks are completed.
Monitor Secure exceptions as per Secure Monitoring Standard Operating Procedures.
To report any exceptions as per the Departmental policies and procedures.
Assist with all quick report requests.
Ensure all equipment used during the course of daily duties is handled correctly and report any defects to the Supervisor.
Download and forward reports as specified in specific Customer Standard Operating Procedures.
Generate required reports to Management on a weekly and monthly basis. SUBMIT CV TO ; [email protected]