Call Center Data & Reporting Specialist

A recruitment agency in Metro Manila is seeking a qualified MIS Executive responsible for data collection, analysis, and reporting related to call center operations. The successful candidate will prepare comprehensive metrics reports and support decision-making processes. Requirements include over 2 years of experience in a similar role, advanced Excel skills, and familiarity with data analysis tools like SQL or Power BI. This role is critical for optimizing performance and ensuring data accuracy.
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