Call Center Representative

RSD Human Resource Management Consultancy

Negotiable

On-site - Mandaluyong No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Professional Development

Job Training

Description

• Provide exceptional customer service through various communication channels including phone, email, and chat.
• Assist customers with inquiries related to products, services, and account issues.
• Resolve customer complaints effectively and efficiently while maintaining a positive attitude.
• Document customer interactions accurately in the system for future reference.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Job Title: Call Center Representative
• Job Function: Online Customer Service Repr...