Call Center Representative

Gratitude Philippines • pasig, metro manila, Philippines • Posted May 28, 2026

Location pasig, metro manila
Job Type Full-time
Category Human Resources
Posted May 28, 2026

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide accurate information about products and services to enhance customer satisfaction.
  • Resolve customer complaints efficiently while maintaining a positive relationship.
  • Document customer interactions and feedback for future reference and quality assurance.
  • Collaborate with team members to improve service processes and enhance customer experience.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 1-3 years of exper...

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