Call Center Representative
Location
quezon city, metro manila
Job Type
Full-time
Category
Human Resources
Posted
May 28, 2026
On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time
Job Description
Employee Recognition and Rewards
Performance Bonus, Employee Recognition Program, Incentives
Government Mandated Benefits
Insurance Health & Wellness
Life Insurance, HMO
- Handle inbound/outbound provider and/or member calls for voice support.
- Handle fax/work inquiries/written correspondence for non-voice support.
- Address all queries from providers and/or members (eligibility and benefits, claim status, authorization, contract status, etc.) supported by the business.
- Understand account Business Strategy and managed care direction.
- Utilize and be familiar with current system functions, applications and enhancements.
- Maintains resource materials such as updated disks, paper reference.
- Additional responsibilities include development and training of self and co-workers.
- Suggest an...