Call center representative

MRKT Academy has been empowering individuals to achieve financial freedom through shares trading, investing, and professional guidance since 2019. With beginner-friendly training and access to essential tools, we cater to individuals interested in Equity, CFD, or Forex trading. Our mission is to simplify complex investment concepts for anyone eager to learn. Join our community to gain the knowledge and skills needed to navigate the financial markets with confidence.

Role Description

This is a full-time, on-site role based in Brackenfell, Cape Town for a Call Center Representative. The representative will handle customer inquiries, schedule appointment for closers, address customer needs, and resolve concerns promptly. Additional duties include maintaining a professional demeanor during interactions, ensuring customer satisfaction, and accurately documenting information in digital systems.

Qualifications Minimum 2 years previous outbound call center experience Fluent i...