Call centre administrator

Tracker requires the services of a pro‑active and meticulous Call Centre Administrator to join our Customer Experience Department at our Head Office in Johannesburg. This role is primarily administrative and plays a key part in supporting the smooth operation of our Call Centre.

Responsibilities Managing the courier process at Head‑office Compilation of weigh‑bills for Finance Submitting purchase orders for courier timeously Quality control, receiving and distribution of parcels daily Arrange and train back‑up to the role when it is required Communication to impacted parties regarding change in process Manage and issue approved incentives via the electronic rewards program. Request and manage monthly incentive budget allocation per Department. Procurement Support: Ordering supplies and managing vendor payments. Reconciliation of credit card spending. Keeping record of payments and critical information Drive, organize & execute monthly Rewards & Recognition events. Load purchas...