Call Centre Manager
Location
johannesburg, gauteng
Job Type
Full-time
Category
Customer Service
Posted
June 23, 2026
Call Centre Manager
Reference: PE -LS-1
Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.
A wonderful career opportunity awaits you.
Duties & Responsibilities
Requirements:
- Degree or Diploma in Business Management or related field.
- 5 Years’ management experience in a Call Centre environment.
- Computer Literacy (MS Office Suite).
- Knowledge of SAP ERP System beneficial.
- Knowledge of CRM platforms (Salesforce advantageous).
- Knowledge of BI Platforms.
- Familiar with Social platforms & complaints handling.
- Knowledge of Call Centre Management systems.
- Very good writing skills – attention to detail.
- Proficiency in three or more of the 12 official SA languages will be beneficial.