Call Centre Manager
Location
Norbiton, Greater London
Job Type
Full-time
Category
construction-and-extraction
Posted
June 02, 2026
Call Centre ManagerLocation: Kingston upon Thames
Company: Cardo Group
Salary: Competitive, up to £45,000 (depending on experience)
About Cardo Group
Cardo Group is committed to delivering high-quality property maintenance and support services, with a strong focus on customer satisfaction and community engagement. We pride ourselves on putting residents first and creating positive, lasting relationships.
The Role
We are looking for a proactive and people-focused Call Centre Manager to lead a small team of 6 Call Handlers in our Kingston office. You will play a key role in ensuring excellent service delivery, effective complaint resolution, and meaningful resident engagement.
Key Responsibilities
Manage, motivate, and support a team of 6 Call Handlers to deliver outstanding customer service
Oversee day-to-day call centre operations, ensuring performance targets and service levels are met
Handle and resolve escalated complaints efficientl...
Company: Cardo Group
Salary: Competitive, up to £45,000 (depending on experience)
About Cardo Group
Cardo Group is committed to delivering high-quality property maintenance and support services, with a strong focus on customer satisfaction and community engagement. We pride ourselves on putting residents first and creating positive, lasting relationships.
The Role
We are looking for a proactive and people-focused Call Centre Manager to lead a small team of 6 Call Handlers in our Kingston office. You will play a key role in ensuring excellent service delivery, effective complaint resolution, and meaningful resident engagement.
Key Responsibilities
Manage, motivate, and support a team of 6 Call Handlers to deliver outstanding customer service
Oversee day-to-day call centre operations, ensuring performance targets and service levels are met
Handle and resolve escalated complaints efficientl...