Call Centre Operator - Logistics
Location
pretoria, gauteng
Job Type
Full-time
Category
Plant, Facility & Center Management
Posted
June 24, 2026
About the job Call Centre Operator - Logistics
Call Centre Operator (Logistics)
- Full-Time, Permanent
Are you a detail-driven problem solver with a passion for logistics and real-time operations? Our 24/7/365 logistics call centre is looking for a Call Centre Operator who thrives in high-pressure environments and can juggle multiple tasks with confidence and calm.
Job duties:
As a key player in our fast-paced call centre, your responsibilities will include:
Breakdown & Repair Coordination
- Receive breakdown calls from drivers and arrange repairs through approved service providers or truck dealerships.
- Maintain ongoing communication with fleet controllers regarding the repair status.
- Record all details in the breakdown book for morning handover to the admin team.
- Direct drivers to approved diesel filling stations.
- Authorise diesel refills, issue reference n...