Call Handler / Emergency Response Specialist (Night Shift)
Location
manchester, england
Job Type
Full-time
Category
Human Resources
Posted
June 08, 2026
We are looking for a Call Handler / Emergency Response Specialist to provide real-time guidance and support to autonomous vehicles (AVs) in complex driving scenarios.
Responsibilities
- Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation.
- Collaborate with AVs to optimise driving paths, considering factors like lane closures and traffic conditions.
- Monitor AV behaviour and intervene to prioritise safety and avoid potential hazards.
- Maintain effective communication with AVs to ensure seamless cooperation and timely responses.
- Adapt to dynamic road conditions and rapidly address unexpected challenges.
- Contribute to the improvement of AV technology by analysing past performance and identifying opportunities for optimisation.
- Ensure adherence to all relevant safety regulations and certifications.