Care & Repair Advisor

Location: Oakridge Boutique (Vancouver)

Responsible: Operations Manager

Contract: Permanent, full time

Your Role @ Chanel

As part of the Oakridge Boutique team, you will be the face of the Care & Repair department, you will ensure every client enjoys a seamless, luxurious after-sales experience. From welcoming clients into our dedicated after-sales space to collaborating with skilled artisans and seamstresses, you will provide tailored solutions that reflect CHANEL’s commitment to excellence.

Your responsibilities include managing client consultations, assessing repair needs, and executing express repairs, while also overseeing back-of-house operations such as repair logistics, spare part orders, and stock organization. With every interaction, you will embody CHANEL’s dedication to craftsmanship, innovation, and exceptional service.

Your Impact @ Chanel