Assistant Manager Standards Development

Singapore Airlines • Singapore, Singapore, Singapore • Posted June 23, 2026

Location Singapore, Singapore

Job Type Full-time

Category Top Executives

Posted June 23, 2026

Job Description
The successful candidate will lead the development, implementation, and governance of cargo industry quality standards and performance initiatives, driving continuous improvement in service excellence and customer experience across the cargo network. Leveraging the principles and methodologies of Cargo iQ, the role will work closely with internal stakeholders, service providers, and industry partners to enhance operational performance, data quality, and process compliance. 
Key Responsibilities

Lead and Manage the Cargo iQ Quality Management System (QMS)
Ensure ongoing compliance with IATA Cargo iQ certification standards and requirements

Lead the preparation, coordination, and successful completion of Cargo iQ audits conducted by external auditors

Maintain and continuously enhance the Cargo iQ Quality Manual, training materials, and Cargo iQ-related operational procedures within the C...
            

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