Case Manager

Mental Health Association - Western MA • Chicopee, Massachusetts, United States • Posted May 16, 2026

Location Chicopee, Massachusetts
Job Type Full-time
Category management
Posted May 16, 2026
Position Summary

The Case Manager provides trauma-informed, person-centered support to individuals in substance use and/or mental health recovery who have a history of homelessness. This role involves assisting participants as they transition from homelessness into their own studio apartments within a congregate supportive housing site. Once housed, the Case Manager continues to provide ongoing support to help participants achieve their goals—such as stabilizing income, strengthening coping skills, accessing medical care, and pursuing employment. The Case Manager is also responsible for completing documentation accurately and in a timely manner.


Pay Rate: $20 an hour


Open Shift: Monday through Friday 9am-5pm (40hrs), some flexibility required


Key Responsibilities

  • Coordinate all documentation required for program entry, including but not limited to: homelessness verification, substance use assessments, eligibility screenings, and obtaining...

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