Case Specialist

This role is ideal for someone who wants more than a traditional sales or intake position. Instead of simply processing calls or closing transactions, you will serve as a trusted guide for families navigating addiction, mental health, and crisis situations. The work is deeply human, purpose-driven, and centered around helping people take the first step toward meaningful change for someone they love.
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
You may be a strong fit for this role if you are someone who naturally builds trust, communicates with empathy and confidence, stays calm in emotionally charged situations, and finds fulfillment in helping others through difficult moments. Every conversation matters, and the impact of your work extends far beyond the sale itself.
You'll need exceptional consultative sales skills to excel in this accountability-driven role. We seek professionals who thrive on gui...