CCaaS Solution Engineer AI-Driven Contact Center Architect

Scotiabank • toronto, on, Canada • Posted May 20, 2026

Location toronto, on

Job Type Full-time

Category IT & Technology

Posted May 20, 2026

                A leading financial institution in Canada is seeking a highly skilled Solution Engineer to design and implement Contact Centre as a Service (CCaaS) solutions. This role involves collaborating with cross-functional teams, providing technical leadership, and evaluating CCaaS platforms. The ideal candidate should have a bachelor's degree in Computer Science and proven experience with CCaaS solutions. Benefits include a competitive rewards program, flexible vacation, and community engagement opportunities.
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