Cegid AMS Consultant L2.5

As a Cegid AMS Consultant in APAC, you will be required to assist our clients in the field of Retail and Luxury, on assistance to Project Ownership, management of functional evolution projects and Application Maintenance. You will intervene in particular Point of Sales Solution (POS), in full development of the growth of connected digital business. Beyond the historical features of these solutions - the functions of sales management, inventory management and collection in-store - they evolve to integrate for example:

Digitalization of the point of sale (clientele, cataloging)

Omnichannel sales experiences (e-reservation, click & collect etc.)

Unified stock management

Loyalty management

RESPONSIBILITIES

Participate in POS projects, roll-outs including localizations and support

Participate in functional and technical support by qualifying tickets and issues from the customers or L1/L2 support team, by finding root cause and ...