Change Delivery Manager

The role:
Reporting to the Associate Director of Design & Delivery, the Change Delivery Manager will support the Claims & Assessing leadership team through the management of change initiatives, utilising project, product delivery and change management principles as well as providing advice and support. You will lead a team of change analysts, program coordinators and project managers to deliver Claims and Assessing solutions that maintain alignment to the C&A strategy that achieves business outcomes and improve the customer and consultant experience.

Position Accountabilities:

• Lead the end-to-end delivery of initiatives by defining clear scope, objectives, and quality outcomes. This includes translating business requirements into actionable features, collaborating with technology teams for solution design, and ensuring all deliverables meet project goals and achieve agreed business value.
• Proactively manag...